FAQ's

Can an order be cancelled?

It is possible to cancel your order if it hasn’t been sent. Contact us and we will help you. If your order has been sent, you will have to return the products in order to receive a refund. Shipping charges will not be refunded.

Can an order be changed?

It is not possible to change your order once it has been sent.  This also includes changing the size of a product, removing an item, changing the delivery address or payment method. This may only be applicable if the order has not been dispatched.

Shipping –

All packages over 1kg are dispatched via UKMAIL from our warehouse - First Class Tracked.

Orders will be dispatched same day if possible (Monday-Saturday). If placed after 1pm this will not be possible. So please allow 1 day for handling.

Typical delivery times after the package has left our warehouse:

  • 1 working day to the United Kingdom
  • 3 working days to Europe
  • 6 working days to the Rest Of the World

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